Support

Getting started is easy! After downloading the app, you'll see a brief onboarding that explains the key features. Then you can immediately start adding your first gratitude entry by tapping the "+" button or typing in the text field on the Today screen.

We recommend setting up a daily reminder to help build your gratitude habit. You can do this in Settings > Reminders.

Free tier includes:

• Up to 14 journal entries
• Mood tracking
• Basic statistics
• 1 Home Screen widget
• Daily prompts

Premium unlocks:

• Unlimited journal entries
• Guided journaling sessions
• Focus Mode with ambient sounds
• Achievements & challenges
• 100+ categorized prompts
• Gratitude Jar visualization
• Year in Review
• iCloud sync across all devices
• Apple Watch app with complications
• All widget types (Home, Lock Screen, StandBy)
• Advanced statistics, insights & word cloud
• Apple Health integration
• Export to PDF, CSV, JSON, and text
• All color themes & app icons

To restore your purchase:

1. Make sure you're signed in with the same Apple ID you used for the original purchase
2. Open Gratitude Daily
3. Go to Settings > Subscription
4. Tap "Restore Purchases"

Your Premium access should be restored automatically. If you still have issues, please contact support.

Subscriptions are managed through the App Store:

1. Open the Settings app on your iPhone/iPad
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find Gratitude Daily and tap it
5. Tap "Cancel Subscription"

You'll continue to have Premium access until the end of your current billing period.

Refunds are handled by Apple, not by us directly. To request a refund:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the Gratitude Daily purchase
4. Click "Report a Problem" and select your reason

Apple will review your request and respond typically within a few days.

iCloud sync (Premium feature) automatically keeps your journal entries synchronized across all your Apple devices signed into the same Apple ID.

To enable iCloud sync:

1. Make sure iCloud is enabled in your device's Settings
2. Open Gratitude Daily
3. Go to Settings > iCloud Sync and turn it on

Your data is stored in your private iCloud account and is encrypted both in transit and at rest. We never have access to your journal entries.

If your entries aren't syncing, try these steps:

1. Check iCloud status: Go to Settings > [Your Name] > iCloud and ensure iCloud is working
2. Check storage: Make sure you have enough iCloud storage available
3. Check network: Ensure you have a stable internet connection
4. Force sync: Pull down on the Today screen to manually refresh
5. Restart the app: Close and reopen Gratitude Daily
6. Sign out and back in: Try signing out of iCloud and back in

If issues persist, please contact support with details about your device and iOS version.

To export your journal entries (Premium feature):

1. Go to Settings > Export Data
2. Choose your preferred format:
   • PDF: Beautiful formatted document
   • JSON: Structured data for backup/import
   • CSV: Spreadsheet-compatible format
   • Text: Plain text file
3. Choose where to save or share the file

If iCloud sync is enabled: Your entries are backed up to iCloud. When you reinstall the app, they will sync back automatically.

If iCloud sync is NOT enabled: Your entries are stored only on your device and will be deleted when you remove the app.

We recommend enabling iCloud sync or regularly exporting your entries to keep a backup.

Your streak counts the number of consecutive days you've added at least one gratitude entry. The streak increases each day you journal and resets to 0 if you miss a day.

Tips for maintaining your streak:

• Set up a daily reminder at a consistent time
• Use the Apple Watch app for quick entries
• Add a widget to your Home Screen as a visual reminder
• Keep entries simple on busy days - even one item counts!

To add Gratitude Daily widgets to your Home Screen:

1. Long-press on your Home Screen until apps jiggle
2. Tap the "+" button in the top corner
3. Search for "Gratitude Daily"
4. Choose your preferred widget size
5. Tap "Add Widget"
6. Position the widget and tap "Done"

For Lock Screen widgets (iOS 16+), go to Settings > Wallpaper > Customize and add widgets to your Lock Screen.

Gratitude Daily supports Siri Shortcuts. You can say things like:

• "Hey Siri, add gratitude in Gratitude Daily"
• "Hey Siri, what's my gratitude streak?"
• "Hey Siri, open Gratitude Daily"

You can also create custom Shortcuts in the Shortcuts app using Gratitude Daily's actions.

Guided Sessions are structured 5-10 minute mindfulness experiences that combine:

• Breathing exercises: Center yourself before journaling
• Themed prompts: Focus on specific areas like relationships, growth, or mindfulness
• Ambient sounds: Optional background audio for focus
• Gentle guidance: Step-by-step prompts to deepen your practice

Access Guided Sessions from the Today tab or through the dedicated Sessions section. This is a Premium feature.

Achievements are badges you unlock as you build your gratitude practice:

• Streak achievements: Reach 7, 21, 50, 100+ day streaks
• Entry milestones: Write your 10th, 50th, 100th, 365th entry
• Special badges: Early bird journaling, night owl entries, perfect weeks
• Challenge completions: Finish weekly and monthly challenges

View all your achievements and progress in the Stats tab. Share your badges to celebrate milestones!

Focus Mode creates a distraction-free environment for deeper journaling:

• Minimal interface: Just you and your thoughts
• Ambient sounds: Rain, ocean, forest, or silence
• Breathing guide: Optional animated breathing circle
• Session timer: Set a focus duration

Enable Focus Mode from the entry editor by tapping the focus icon. This is a Premium feature.

Challenges are themed journaling goals to keep your practice fresh:

• 21-Day Challenge: The classic habit-forming challenge backed by research
• Weekly themes: Focus on relationships, nature, small joys, etc.
• Monthly challenges: Longer-term goals like "100 unique things"

Join challenges from the Stats tab. Complete them to unlock special achievements!

The Gratitude Jar is a beautiful 3D visualization of your gratitude journey:

• Each entry becomes a colorful gem in your jar
• Colors represent different moods and categories
• Tap any gem to revisit that entry
• Watch your jar fill up over time

Access the Gratitude Jar from the History tab. It's a lovely way to see how much you have to be grateful for!

Yes! Gratitude Daily can integrate with Apple Health (Premium feature):

• Mindfulness minutes: Guided sessions log to Health app
• Mood tracking: Your mood entries sync to State of Mind (iOS 17+)

Enable Health integration in Settings > Health. You'll be prompted to grant permission the first time.

The Apple Watch app (Premium feature) lets you quickly add gratitude entries from your wrist:

1. Open Gratitude Daily on your Apple Watch
2. Tap "Add Entry" or use the complication
3. Use dictation, scribble, or the keyboard to enter text
4. Select your mood (optional)
5. Tap Save

You can also add a complication to your watch face to see your streak at a glance.

If you're experiencing issues, try these steps:

1. Update the app: Make sure you have the latest version from the App Store
2. Restart the app: Close the app completely and reopen it
3. Restart your device: A restart can resolve many issues
4. Check for iOS updates: Make sure your device is running the latest iOS version
5. Reinstall: Delete and reinstall the app (make sure iCloud sync is enabled first!)

If problems persist, please contact support with:

• Your device model
• iOS version
• App version
• Description of the issue

If you're not receiving reminder notifications:

1. Go to Settings > Notifications > Gratitude Daily
2. Make sure notifications are allowed
3. Check that Banner, Sounds, and Badges are enabled
4. In the app, go to Settings > Reminders and verify your reminder is set up correctly
5. Make sure "Do Not Disturb" or Focus modes aren't blocking notifications